Richard Smith is head of professional services for Europe and Canada at Bausch+Lomb VisionCare. He has over 20 years' experience in the optical industry and has previously worked in leadership roles across the independent and multiple sectors before joining Bausch+Lomb in 2015. In his current role, Richard leads the strategic development and delivery of professional services across various regions, working closely with the international marketing and commercial teams. He has a passion for communication, personal development and behavioural change.